01 - Getting Started

Default solution folder, feel free to edit or delete it.

What is Freshdesk?
You are a growing business looking to support customers using various channels integrated with a single ticketing platform. Freshdesk presents you the easie...
Fri, 23 Aug, 2019 17:04
How can I login to my account?
You can log in to your Freshdesk account using the Login option at the top-right on your Freshdesk Portal, which will be available in the URL imaginexgroup....
Fri, 23 Aug, 2019 16:55
Can't login
Type your URL in the address bar, hit enter and select Login.  Login here and it will redirect you to the Freshworks page where you can type your creden...
Fri, 23 Aug, 2019 17:15
How to reset my password?
Type your URL in the address bar, hit enter and select Login. Then choose the option Are you an Agent? Login hereand it will redirect you to the Freshwork...
Fri, 23 Aug, 2019 17:19